Help / Contact
Need assistance while shopping? You’re in the right place. Here you’ll find answers to the most common questions about how to buy through our affiliate store, solve typical issues, and get in touch with us directly.
COMMON ISSUES & HOW TO SOLVE THEM -
-
The product is unavailable or out of stock
Sometimes Amazon sellers change their listings or run out of stock. Try:
• Refreshing the page
• Checking back later
• Searching for a similar product in our store -
The price is different on Amazon
Prices may vary due to Amazon’s dynamic pricing. Always double-check the final price on Amazon before purchasing. -
I added to cart, but the product isn’t there
Make sure:
• You’re logged into your Amazon account
• You completed the “Buy on Amazon” step correctly
• The cart is linked to the right region (e.g., Amazon.com vs. Amazon.es) -
I didn’t receive a confirmation email
Amazon handles all transactions. If you completed the purchase but didn’t get a confirmation:
• Check your spam or junk folder
• Log in to your Amazon account and view “Your Orders” -
Who do I contact for delivery issues or returns?
Since we are an affiliate shop, all shipping and returns are handled directly by Amazon. You can manage everything via your Amazon account.
FAQs
IS IT SAFE TO BUY FROM THIS SHOP?
Yes. All purchases go through Amazon, one of the world’s most trusted platforms.
DO I NEED AN AMAZON ACCOUNT?
Yes. You’ll need to log in or create an Amazon account to complete your order.
DO I PAY EXTRA BY BUYING FROM THIS SHOP?
Not at all! The price is the same, we simply earn a small referral commission.
CAN I RETURN A PRODUCT?
Yes. Returns are managed by Amazon under their regular policies.
DO YOU SHIP INTERNATIONALLY?
Shipping options depend on Amazon’s policy for each product and seller. Check on the product page after clicking “Buy on Amazon”.
THIS PAGE DID NOT ANSWER YOUR QUESTION?
Look for our contacts and let us know what is the issue you have
CONTACTS
